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FAQ

Most frequently asked questions and answers. Feel free to always contact us as well if there is no satisfying answer to be found here. Following subjects are answered on this page:

Shipping & Payment

You can find the delivery information here. Shipping costs depend on your location.

You can find the delivery information hereTransport time depends on your location.

All orders are packed within 1 day, except on sunday.

We currently accept following payment methods:

  • Paypal
  • Credit Card
  • Bank Transfer
  • iDEAL
  • Bancontact
  • Belfius Direct Net
  • KBC/CBC Payment
  • ING Home’Pay
  • Giropay
  • EPS
  • SOFORT Banking

Of course. Please enter your VAT number in the order notes or contact us.

Yes, we do. Please contact us and we will get back to you.

Collaborations & Sponsorships

Cosplayshop.be believes strongly in supporting the community. Please contact us to apply, or to get more information about sponsorships and collaborations.

We are continuously searching and researching new products so we’d be very interested to work together! Please contact us.

Products

We are continuously searching and researching new products so we’d be very happy to work together! Please contact us.

If you have suggestions for the webshop, please contact us. Depending on the specific product you require, we might be able to deliver.

We believe strongly in supporting the community and providing good customer service. Our team consists of experienced cosplayers, who work with the products on a daily basis. Feel free to send us your questions through the contact page or via social media!

We also have a physical store with a workshop where you can craft, free of charge, including the use of our powertools! You can also view, feel and purchase the materials sold in the webshop.

You can also dowload our EVA Foamsmithing booklet for basic information.

Absolutely. Send us your question(s) through our contact page or social media.

We also have a physical store with a workshop where you can craft, free of charge, including the use of our powertools! You can also view, feel and purchase the materials sold in the webshop.

Physical Store

ATTENTION: due to the corona pandemic, it is best to contact us first before visiting.

From Monday to Saturday from 10:00 till 17:00.

The shop is closed on Sundays.

Yes! We welcome you with open arms. We have a spacious workshop area with a wide selection of (power)tools that you can use, free of charge! Usually we also have other people working on their projects there so it’s a great opportunity to meet and make friends with people that have similar interests.

Yes! You can even come and work in our spacious workshop area for free. This also includes free use of our (power)tools. 

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