Webshop
FAQ
Find answers to common questions quickly! Whether it's about orders, products, or other topics, we're committed to making your experience seamless. If your question isn’t listed, feel free to reach out to our customer service team—we’re happy to help!
Shipping & Payment
You can find the delivery information here. Shipping costs depend on your location.
You can find the delivery information here. Transport time depends on your location.
All orders are packed within 1 day, except on sunday.
We currently accept following payment methods:
- Paypal
- Credit Card
- Bank Transfer
- iDEAL
- Bancontact
- Belfius Direct Net
- KBC/CBC Payment
- ING Home’Pay
- Giropay
- EPS
- SOFORT Banking
Of course. Please enter your VAT number in the order notes or contact us.
Yes, we do. Please contact us and we will get back to you.
Collaborations & Sponsorships
Cosplayshop.be believes strongly in supporting the community. Please contact us to apply, or to get more information about sponsorships and collaborations.
We are continuously searching and researching new products so we’d be very interested to work together! Please contact us.
Products
We are continuously searching and researching new products so we’d be very happy to work together! Please contact us.
If you have suggestions for the webshop, please contact us. Depending on the specific product you require, we might be able to deliver.
We believe strongly in supporting the community and providing good customer service. Our team consists of experienced cosplayers, who work with the products on a daily basis. Feel free to send us your questions through the contact page or via social media!
We also have a physical store with a workshop where you can craft, free of charge, including the use of our powertools! You can also view, feel and purchase the materials sold in the webshop.
You can also dowload our EVA Foamsmithing booklet for basic information.
Absolutely. Send us your question(s) through our contact page or social media.
We also have a physical store with a workshop where you can craft, free of charge, including the use of our powertools! You can also view, feel and purchase the materials sold in the webshop.
Physical Store
From Monday to Friday from 10:00 till 17:00 and Saturday from 10:00 till 14:00.
The shop is closed on Sundays.
At this moment it is not possible to use our atelier for crafting. You are of course very welcome to get all the required information, feel the products and of course buy materials for your next project!
Yes, absolutely!